Return & Refund Policy
Return & Refund Policy
At J&K Fabrics, customer satisfaction is our priority. We want you to shop with confidence, which is why we offer a 7‑day return and refund policy under the terms outlined below.
1. Return Eligibility
Customers may request a return within 7 days of receiving their order.
Returns are accepted only in the following cases:
Damaged fabric
Manufacturing defect
Incorrect item delivered
To be eligible for return:
The fabric must be unused, unwashed, uncut
The item must be in original packaging with tags intact
Proof of issue (clear pictures or video) must be provided
2. Items Not Eligible for Return
Returns will not be accepted if:
The fabric has been cut, stitched, washed, or used
The request is made after 7 days of delivery
Color difference occurs due to screen resolution or lighting
Damage is caused by customer mishandling
3. Return Process
To initiate a return:
Contact us via WhatsApp or Email within 7 days of delivery
Share your order number, reason for return, and clear images/video
Once approved, we will provide return instructions
Securely pack and send the product back to us
4. Refund Policy
Refunds are processed only after the returned item is received and inspected
Once approved, refunds will be issued within 7–10 business days
Refunds are made via bank transfer or original payment method
Shipping charges are non‑refundable, unless the return is due to our error
5. Important Notes
All orders are quality‑checked before dispatch
Approval of return does not guarantee refund until inspection is completed
By placing an order, you agree to this Return & Refund Policy
6. Contact Us
For return or refund queries, please contact us:
📧 Email: fabricsjnk@gmail.com
📞 Phone/WhatsApp: +92 316 2406000