Privacy Policy

Privacy Policy

At J&K Fabrics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

Full name

Email address

Phone number

Shipping and billing address

Payment details (used only for order processing)

Messages, inquiries, or feedback you send us

We may also collect basic technical information such as browser type, device information, and IP address to improve website performance and user experience.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders smoothly

Contact you regarding order updates or customer support

Improve our products, services, and website experience

Share promotions, new arrivals, or offers (only if you choose to subscribe)

J&K Fabrics does not sell, rent, or trade your personal information to any third parties.

3. Data Protection & Security

We take appropriate security measures to protect your personal data. All online transactions are processed through secure and trusted payment gateways, and your information is stored using encrypted connections where applicable.

For Cash on Delivery (COD) orders, we only collect the information necessary to confirm and deliver your order, such as your name, phone number, and delivery address. No bank or card details are required for COD orders.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic. You may disable cookies anytime through your browser settings if you prefer.

5. Sharing of Information

We only share your information with trusted third parties such as:

Courier and delivery partners

Payment processing services (for online payments only)

For Cash on Delivery (COD) orders, your details are shared strictly with delivery partners to complete the shipment.

These partners are required to keep your information confidential and use it only for completing your order.

6. WhatsApp Orders & Privacy

If you place an order or contact us through WhatsApp, we may collect your name, contact number, order details, and delivery address to process your request.

Your WhatsApp information is used only for order confirmation, customer support, and delivery coordination. We do not share, sell, or misuse WhatsApp conversations or contact details.

7. Your Rights

You have the right to:

Request access to your personal data

Ask for corrections or deletion of your information

Unsubscribe from promotional messages or emails at any time

To exercise these rights, you can contact us using the details below.

8. Pakistan eCommerce Compliance

J&K Fabrics operates in accordance with applicable Pakistan eCommerce and consumer protection laws. We ensure transparency in pricing, product descriptions, order confirmation, and return or exchange policies (where applicable).

Customer data is handled responsibly and only used for lawful business purposes related to order fulfillment and communication.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: fabricsjnk@gmail.com
📞 Phone/WhatsApp: +92 316 2406000

J&K Fabrics Premium Embroidered Unstitched Fabrics You Can Trust